Q. What are "Premium Seats" or "After Market Tickets" ?
A. Click Here |
Q. What does "Run of House" mean?
A. Click Here
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Q: Who is TICKETFINDER.com™?
A: Ticketfinder.com™ is an independent privately owned company and is engaged
in the business of selling tickets at box office prices plus a convenience
fee as well as buying and selling premium seats and sold out event tickets
that may not be available at the box office for premiun prices that at times can be as much as TEN time the face value printed on the ticket. TICKETFINDER.com™ is not
affiliated with any venue, promoter, event, box office or any other ticket
agency. We are located in San Francisco, California and handle most events
worldwide. |
Q: How can I order tickets?
A: Orders can be place thru our CALL-CENTER or thru our "ON LINE REAL TIME"
VeriSign secure website ordering system. Any tickets that are listed at our website
will cost you 10% more if you choose to order them by calling the phone
center. Buying tickets on line is the least expensive way to buy our premium
seats. This fee does not apply to our "Run of House™" seating service. |
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Q: How can I pay for tickets?
A: We accept MasterCard, Visa, AMX, Diners Club, Discover Card, Bank Wire
Transfers, Money Orders, Cashiers Checks and if time allows company checks.
NO PERSONAL CHECKS. We do not accept cash. |
Q: How can I sell you tickets?
A: We no longer purchase tickets from the general public. Why? With our vast
resources we now get our inventory directly from the artists, artist
management, teams, event promoters, venue management, record company and in
most cases all ready own seats on a season or personal license basis. This
assures our clients that we always have the best seats at the best prices |
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Q: When are tickets going on sale?
A: We do not know. Tour and schedule info is provided by the artist
management at their discretion and we will post the information at our
website as soon as dates and venues are confirmed by management. This
information will also be announced by newspaper ads, TV and radio in plenty
of time.
Our service is to provide you with tickets regardless on when then are going
on sale. Most of our clients order tickets long in advance of on sale dates
to be assured they receive good seats or any seats at all to major demand
events.
If your looking for on sale dates for a particular event we recommend you
call the arena, amphitheatre, stadium or theatre direct. You will find that
information in your local phone directory service. We do not supply phone
numbers |
Q: When are so and so going on tour?
A: We assume that if your reading this you have Internet access.
Tour and schedule info is provided by the artist management at their
discretion and we will post the information at our website as soon as dates
and venues are confirmed by management.
This information will also be announced by newspaper ads, TV and Radio in
plenty of time. You can also call the artist recording company, which you
will find on their record or CD, and ask for the publicity department. They
will provide you with tour information. Sign up with the fan club for
complete info and pre on-sale notices.
http://www.pollstar.com is a good place to find concert schedule information. Sports teams
websites will help as well. |
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Q: Are you the same as the event box office or our local
ticket agency?
A: Although we do sell tickets when available at the same price, plus a
service fee, as any event box office or local ticket agency you may have
used in the past we also provide seats to events that may no longer be
available from the box office or even tickets to sold out events. All prices
quoted by TICKETFINDER.com™ reflect our cost of obtaining seating and are
sold at a premium over face value according to supply, demand and seat
location of the event you are attending |
Q: How and when will my tickets be delivered?
A: All our tickets are delivered by Federal Express, UPS and The USPO
depending on event date and ticket value. In the event your tickets do not
arrive 48 hours before the event date contact us.
For some events box office will call pickup will be arranged or private hand
courier delivery. Major events such as the Super Bowl or Final Four may
require an on site office pickup by you. |
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Q: Do you sell tickets to camp grounds or theme parks such
as Disneyland or Marine World etc?
A: No we do not. Most theme parks and camp grounds handle there own ticket
sales. Call information in the area code of where the theme park or camp
grounds are located to get their phone number and call them direct for this
information. |
Q: Can we pick which section and row we want?
A: In some cases yes. You can always be assured that the tickets we will
delivery will be within the sections posted next to the price at our website
or as detailed on your order. |
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Q: Can you get backstage passes?
A: No we can not. Backstage passes are kept to a minimum for security
reasons. |
Q: Will prices go down as we get closer to the date?
A: Generally as we get closer to the date our ticket selection is limited or
we may have none at all. We do not change our prices as long as we have
inventory on hand. If we are sold out and must go out into the open market
place to restock our supply the price may change |
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Q: How do we know that the tickets are genuine tickets?
A: By purchasing from a licensed ticket broker you can be assured that we
have taken the necessary precautions to guarantee that they are genuine. We
verify all of our sources for tickets and only buy from those that are
reliable. |
Q: Do you sell odd numbers of tickets?
A: You can not take an out number of tickets out of a
group with an even quantity such as 3 out or 4. Too purchase an odd set of tickets such as 3, take them from an odd number grouping such as 5 or 7. The reason is that we do not
want to end up with single seats. For events that are general admission we
do sell odd numbers unless we are down to the last pair of tickets. |
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Q: Why are tickets above face value at your website?
A: Tickets are being sold at "Open Market Price". This means that the ticket
brokers are also buying them at well above face value. Basically if someone
is selling their tickets to a major event, they generally want to sell them
for what they are worth. The majority of the price of the ticket is usually
the cost for obtaining them. |
Q: I am looking at your website and do you have the tickets
posted available?
A: Yes we do, but as we approach the last hours to an event date the
listed tickets may be sold and not updated. If your event is taking place today contact us for exact
availability, currant market prices and any special conditions that may
apply. We try to respond to all emails within 15 minutes. |
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Q: What is a "Broker"?
A: A Broker is defined as "One hired for a fee to negotiate purchases,
contracts, or sales". A ticket broker does just that. There are people that
want to sell their tickets and there are also people that want to buy those
same tickets. There are 2 ways that a broker can do this. The broker can buy
the tickets outright from the seller and hope that they can sell them. If
the market drops or the tickets don't get sold the broker incurs the loss.
The second way is the broker could take the tickets from the seller on
consignment and keep a fee if they are sold. Either way a ticket broker puts
the buyers and the sellers together for a fee. |
Q: Isn't it illegal to sell for more than face value?
A: No. It does generally require a license and set of standards to follow.
Most states require a license and a $100,000 cash bond for consumer
protection to be held either privately or through an association. By
purchasing through a licensed ticket broker you can be assured that you are
dealing with a reputable broker. We are bonded and licensed to sell in 98%
of the markets and will notify you if we can not. All transactions that we
handle meet all state and local provisions. |
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Q: Isn't it true that if it was not for all the ticket
brokers that buy the tickets that there would be plenty of seats for the
fans?
A: No. Ticket brokers generally have a very small percentage of seats to any
event and it does not affect availability at all. Most shows that are sold
out would not even come close to having enough seats for all the fans
wanting to attend. In some instances tickets are sold in advance to fan club
members, sponsors, alumni, season ticket holders and residents of the city
were the venue is. So you see it is important to have a relationship with a
reputable ticket broker who can access all of the available sources on you
behalf. |
Q: Can you sell tickets to events in New Jersey and New
York?
A: Yes we can. |
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Q: Don't ticket brokers purchase large blocks of tickets
that are never offered to the public?
A: No. Most performers and sports teams assure that this does not happen.
Promoters make sure that the tickets are not sold in advance and impose
limits when they go on sale so that one person can not buy a large block.
The tickets that brokers have available are usually purchased at the general
public on sale a couple of seats at a time. For some events we may have
our own season tickets in stock. |
Q: What are after market ticket prices?
A. After market prices are based on supply and demand for the ticket you want to
buy. The after market or open market price has nothing to do with the face
value printed on a ticket. It has all to do with the price clients are willing to
pay for the event and seat location of the ticket. When the box office is
sold out the open market prices for tickets will be much higher than the
face value printed on the ticket. If you think ticket prices are too high then don't buy them. If performers and sports team owners see that fans are not buying tickets as they raise the prices they will lower them. |
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Q: Are the prices at your website for one or two tickets?
A: All prices posted at our website are per ticket. For some events which
have complete tour packages, the price is per person based on double
occupancy and will be listed as such. |
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